RB Supermarket Pvt. Ltd.
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Terms & Conditions

Terms & Conditions

PAYMENT, DELIVERY, RETURNS/ ONLINE PURCHASE POLICY 

Welcome to www.RasoiBasket.com, an online shopping portal of RasoiBasket for the range of retailed products and brands of “RasoiBasket” in India.

The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship with regard to the use of www.rasoibasket.com by you. 
You are advised to read this Agreement carefully before entering into a transaction on www.rasoibasket.com. If you accept this agreement, it will be a legally binding agreement between you and RasoiBasket (for shopping on www.rasoibasket.com).

Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here on this website.

This website www.rasoibasket.com is operated by RasoiBasket, an India based company incorporated under the Indian Companies Act of 1956. The policy is issued by ‘RasoiBasket’. By placing an order on this site you are entering into a purchase/sale transaction with RasoiBasket


The terms and conditions are enumerated as follows


Definitions

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time.

www.Rasoibasket.com or the “Site” means the online shopping portal owned and operated by RasoiBasket which provides a plat to the shoppers to buy the products listed on the site.

"Vendor"/"Seller"/”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on www.rasoibasket.com

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site.

"User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.



Terms and conditions:

Free delivery for nearest location on order of above Rs.150/-

Offers and discounts of RB cleaned products applies only to orders placed on the RasoiBasket App and orders above Rs.150/-

Shipping cost is taxable.

All offers made by RasoiBasket are non-binding, except where they have been expressly specified as binding.

The delivery deadline is deemed to have been complied with if the delivery item has left the works by the deadline or if notification has been given that it is ready for shipping.

The delivery deadline shall be reasonably extended in the event of industrial action, in particular strikes and lockouts, and in the case of occurrence of unexpected hindrances which fall outside the sphere of influence.

It is mandatory to open packing of product after delivery.

Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice.



Order Tracking: 

Once your order has been dispatched from our delivery point, an email or an SMS will be sent to you on the email address and mobile number provided by you under "Billing Address" and Order placed with Us.



Eligibility

You represent and warrant that you are competent and eligible to enter into the legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules, and regulations.

 

Term

This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides the online shopping plat wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the “Proceed to Payment” button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

 

Termination

Either User/ You or RasoiBasket may terminate the agreement at any time, with or without cause. However, RasoiBasket reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.

 

Modification of Terms and Conditions

RasoiBasket may at any time modify the terms and conditions contained on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.

 

Online Shopping Platform

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

 RasoiBasket accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment the Buyer/ cash on delivery as the case may be, RasoiBasket shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in any way.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

 

Product Pricing

Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. RasoiBasket reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice.

 All prices on this website are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.

 All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Some products which are listed on the web stores such as fresh fruits and vegetables are products where prices change on a daily basis. You will be billed the prices prevalent during the invoicing of the products. Our products are liable for GST as per government norms in India.



Out of Stock Situations

Our endeavor is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this is not available for any reason, we will contact you within 2 business days and give you the option to exchange or cancel the order based on your convenience.


Return & Refund

It is mandatory for customer to check the quality and quantity of products/items at the time of delivery only. If any concerns in the quality or quality the items should be returned to delivery executive. If the order is CASH ON DELIVERY the amount shall be adjusted in the invoice and revised amount shall be collected. If the order is PREPAID then the refund shall be initiated and executed to customers account (Same Source From Which the Payment was Made) within 4-5 working days. RasoiBasket shall not be liable for any concerns raised later and no returns or refunds shall be entertained.


Payment Options

The following modes of payments are available:
a) Credit Cards - Master Card, Visa, Diners
b) Debit Cards - Master Card, Visa, Maestro and Rupay
c) Netbanking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making payments for purchases
d) Card on Delivery option is not available currently.

 


In this section you will be asked for address and other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.

 

Security

Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the webstore is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it fo

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